Our Commitment
ClaimCompass is committed to ensuring that our website and services are accessible to all users, including people with disabilities. We believe that everyone — regardless of ability — deserves equal access to the tools and information they need to fight back against unfair denials and official notices.
ClaimCompass meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.
Conformance Status
ClaimCompass is working toward full conformance with WCAG 2.1 Level AA. We conduct regular accessibility reviews and address identified issues on an ongoing basis. Our current efforts include:Ensuring all images and non-text content include descriptive alternative text.Ensuring all functionality is accessible via keyboard navigation.Maintaining sufficient color contrast ratios throughout the website.Ensuring all form fields include descriptive labels and clear error messages.Ensuring the website is navigable and readable using screen readers and assistive technologies.Ensuring all pages have clear, logical heading structures for ease of navigation.Providing content that does not trigger seizures or physical reactions due to flashing or strobing effects.
Technical Specifications
ClaimCompass relies on the following technologies for conformance with WCAG 2.1:HTML5CSS3JavaScriptWAI-ARIA (Accessible Rich Internet Applications) attributes where applicableOur website is designed to be compatible with the following assistive technologies:Screen readers including JAWS, NVDA, VoiceOver, and TalkBack.Keyboard-only navigation.Browser-based zoom and text resize tools.Speech recognition software including Dragon NaturallySpeaking.
Known Limitations
While we work to ensure the highest level of accessibility, some content on our website may not yet fully meet all WCAG 2.1 Level AA criteria. Known areas we are actively working to improve include:Some older PDF documents in our Resources section may not be fully optimized for screen reader accessibility. We are working to remediate these documents on an ongoing basis.Certain dynamic content elements generated by third-party embedded tools may have accessibility limitations outside our direct control. We are working with our vendors to address these limitations.We are committed to resolving identified accessibility issues in a timely manner. If you encounter an accessibility barrier not listed here, please let us know using the contact information below.
Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may contact the following external bodies:In the United States, the Department of Justice Civil Rights Division handles complaints regarding ADA accessibility for websites and digital services.You may also contact your state's attorney general office for state-level accessibility complaints.
We Want Your Feedback
Your feedback is essential to helping us improve accessibility. If you experience any barriers when using myclaimcompass.ai — or if you need content provided in an alternative format — please contact us. We take all accessibility feedback seriously and will respond within five business days.
Alternative Access
If you are unable to access any content or complete any function on our website due to a disability, please contact us and we will provide the information or assistance you need through an alternative method.
Date of Last Review
This Accessibility Statement was last reviewed on [Insert Date]. We review and update our accessibility practices on a regular basis.
Contact Us
ClaimCompass, LLC
3623 Crossings Dr. Ste 382
Prescott, AZ 86305
Email: steve@myclaimcompass.ai
Subject Line: Accessibility Feedback